When an insurance company agent calls to find out how they can be in-network with Natera, make sure you are nice, as they are considered our customers as well. Capture the following information and escalate the details to your CSS, by sending a Supervisor Escalation from SyncroCRM.
NAME OF THE CALLER
INSURANCE COMPANY’S NAME
EMAIL ADDRESS (if available)
Currently, there’s no turnaround time, but most definitely, Natera will contact them.
Last update by: Claudia F (August 19, 2024)