If you receive a call from a patient stating that they want an estimate and have any of these insurances (BCN, McLaren, and Molina of MI). PTP Onshore agents will handle these estimate requests for new patients so please transfer the call to our PTP Onshore department for assistance.
These estimates are going to be processed as usual meaning, looking for the patient’s benefits through Navinet or Availity, using the Billing calculator to run the estimate.
For Blue Care Network of MI, to run those estimates, in the billing calculator we will use BCBS MI. For McLaren of MI and Molina Healthcare of MI, in the billing calculator we will use the option “Not in Pocketdok”.
Please keep in mind that if the patient has BCBS of MI this is not considered a valid transfer to PTP On shore, in that case this estimate will be handled by the regular Panam PTE/PTP team. As well, if the patient has Molina Healthcare, make sure to confirm the State since any other state will be handled by our Panam PTE/PTP team.