Natera’s Genetic Counseling Sessions
Natera provides access to board-certified genetic counselors to assist your patients with pre- and post-test genetic information sessions.
Important Note
Natera’s genetic counselors are unable to address questions related to Natera billing.
How to Schedule a Genetic Counseling Session
Patients can easily schedule a genetic counseling session by following these steps:
- Visit the Natera website
Navigate to www.natera.com. - Access the Scheduling Section
Scroll to the bottom of the homepage and click on “Contact”. Then, select “Schedule a Genetic Session Information”. - Complete the Form
- Choose a preferred date and time for the session.
- Fill out the required personal information.
- Receive Confirmation
After submitting the form, the patient will receive an email confirming the session details.
Support Available for the Following Tests
- Organ Health Tests
Examples:- Renasight™ Kidney Gene Panel
- Women’s Health Tests
Examples:- Panorama™ NIPT
- Horizon™ Carrier Screening
If you would like to discuss your results with a Natera genetic counselor, you can schedule a free information session at naterasession.com, by texting SESSION to 636363*, or by calling +1.877.476.4743.
You can find a local genetic counselor through the National Society of Genetic Counselors at findageneticcounselor.nsgc.org
Oncology Tests
If patients need support for oncology tests, such as:
- Signatera™ MRD
- Altera™ CGP
- Hereditary Cancer
Examples:- Empower™
- PTPA Payor Group in Care, warm transfer the call to Prior Authorization
They can schedule a genetic counseling session by clicking the link below:
👉 Schedule a Session for Oncology Tests
Additional Information
For further guidance, please direct patients to the above resources or contact our team for general support.
Last update by: Nina O (May 27, 2025)