In this Document, you will find Information and Procedures related to Natera Care.
Quick tips:
- Natera Care is a reference system for Billing Agents
- The preferred Search Method is the Case #
- When Searching through the PTP Application if the Workflow Status is any other than Closed you will need to Transfer the call see the link: Cases Search – AMD & Natera Care
You will have 3 Applications available within Natera Care:
Market Access
- Is used to check for CPT Code and INN Insurance Companies
PTP
- Is used to check for Cases that aren’t still on AMD
Billing Services
- Is used to check on the Status of Cases that aren’t showing on AMD or PTP
Click on the Following Links to review the steps to complete the desired Process:
| Cases Search – AMD & Natera Care |
| CLOSED TO PREPAY CASES |
| PRICE TRANSPARENCY PROGRAM |
Last update by: Claudia F (September 5, 2024)