When a sample is received, we generate an estimate based on the available information.
As a courtesy, the PTP team may contact patients via email or text, allowing them to choose between billing their insurance or paying the Prompt Pay rate $249/$349 or the Combo Price $349/$449, depending on their test(s).
This offer expires 14 calendar days after the first contact attempt.
If the patient states right away that the doctor or clinic quoted the amount, honor it without questions (As long as it is $249 or more and the payor group is NCS/Self-Pay. If INN .follow regular walk down)
Please send a ZBAL request when necessary AFTER payment has been processed.
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Last update by: Nina O (Jan 8, 2025)