In the event patients call in asking to get a copy of their Requisition Form please go to LIMS and check what type of form they have.
If the Requisition Form is electronic, then refer patients back to their clinic to request a copy.
If the Requisition Form is in a PDF document, please escalate it through SYNCRO CRM with the following details:
- The case number
- Ask patients for their email address
- The reason why the patient needs a copy of the Req Form
- Leave notes in AMD and LIMS
Patients will receive a copy within 7 to 10 business days
ONLY patients can request a copy of the Requisition Form!!!
If an insurance agent calls in asking for it to be sent to them, ask agents to request it via email to [email protected] as you won’t be able to send it.
SALESFORCE TEAM: If you receive an e-mail from the insurance asking for a copy of the Requisition Form, please escalate to Douglas Arreaga
E-REQ FORM
Last update by: Claudia F (August 19, 2024)